How do I apply for a voucher and what information is required?
You can apply for a Creative Kids voucher through your MyServiceNSW Account. To do this, you'll need to log into or create an account and select the Creative Kids’ icon under Services.
When creating a MyServiceNSW Account, you'll be asked to provide your contact details including a mobile number and email address.
As part of the Creative Kids voucher application you'll need to provide your child’s name, date of birth and Medicare number. There are also some questions to gather some basic information about your child’s current activities.
You can apply for one voucher for each child. Each voucher can only be used for the child that is displayed on the voucher, and vouchers cannot be combined. Each child is entitled to claim one voucher per year.
Each child must be school-enrolled, home-schooled or enrolled in secondary school education at TAFE NSW or equivalent, at the time of application.
What if my child exists on two Medicare cards?
If your child exists on more than one Medicare card, use the card that Medicare issued to you for your child.
How will I receive the Creative Kids voucher?
If your application is approved, a voucher will be displayed at the end of the transaction and emailed to the nominated email address for your MyServiceNSW Account. The voucher displays the student/child's name, voucher number, expiry date and value of up to $100.
If you need to access the voucher information after the transaction is complete, you can do this through your MyServiceNSW Account. There is no requirement to print your voucher. Approved activity providers only need the voucher number and expiry date, and your child's full name and date of birth when processing your registration.
You will be able to see the status of your child's voucher in your MyServiceNSW Account. The voucher will show as either 'Available' if you haven’t yet used it, or 'Redeemed' after your provider has applied for the discount and been reimbursed by Service NSW.
How do I apply for a voucher if there is no internet access or I don’t have a mobile number or email address?
You can visit a Service NSW service centre and a digital representative will help you set up an email address (if required) and assist you in creating your MyServiceNSW Account before applying for the voucher.